Privacy Policy

This Privacy Policy describes how Oak & Aura (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Title

Last updated: Dec 2025

1. Information We Collect

2. How We Use Your Information

3. Sharing Personal Information

4. Behavioral Advertising

5. Cookies

6. Data Retention

7. Data Security

8. Your Rights

9. European Union (GDPR) Rights

10. Changes to This Policy

11. Contact Information

1. information we collect

When you visit our site, we may collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

 

Personal Information You Provide

 

Name

 

Billing and shipping address

 

Email address

 

Phone number (if provided)

 

Payment information (processed securely by third-party providers)

 

Automatically Collected Information

 

IP address

 

Browser type and device information

 

Pages viewed and interaction data

 

Cookies and similar tracking technologies

2. how we use your information

We use your personal information to:

 

Process and fulfill orders

 

Communicate with you regarding your order or support requests

 

Screen orders for fraud or risk

 

Improve our website and customer experience

 

Comply with legal obligations

3. sharing personal information

We share your personal information only with trusted third parties necessary to operate our business, such as:

 

Payment processors (e.g., Shopify Payments, PayPal)

 

Shipping and fulfillment partners

 

Analytics and advertising platforms (e.g., Meta, Google)

 

We do not sell your personal information.

4. behavioral advertising

We may use your information to provide targeted advertising or marketing communications we believe may be of interest to you.

 

You can opt out of targeted advertising through:

 

Google Ad Settings

 

Meta Ad Preferences

 

Your device or browser privacy settings

5. cookies

We use cookies and similar technologies to improve functionality, analyze performance, and personalize content.

 

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

6. data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. data security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. your rights

Depending on your location, you may have the right to:

 

Access personal data we hold about you

 

Request correction or deletion

 

Object to certain processing

 

Withdraw consent

 

To exercise these rights, contact us at info@oak-aura.com.

9. european union (gdpr) rights

If you are located in the European Union, you have additional rights under the GDPR, including the right to access, correct, or erase your personal data.

10. changes to this policy

We may update this Privacy Policy from time to time. Changes take effect once posted on the website.

11. contact information

For questions regarding this Privacy Policy, please contact:

Email: info@oak-aura.com
Brand: Oak & Aura

ABOUT US

We’re people who know what constant noise can do to your life. We’ve seen loved ones struggle with sleepless nights, frustration, and the helpless feeling of “just living with it.” So we decided to make something that helps — naturally, safely, and gently. Our mission is simple: give people peace of mind through calm, drug-free relief that fits easily into daily life. Trusted by thousands across the U.S., the Quiet Relief Device™ is designed with real people in mind — built for comfort, safety, and consistency.

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41673 Park Boulevard, Iowa, United State

Info@oak-aura.com

© 2017-2025 Oak & Aura, LLC. All rights reserved.

 

The information presented on this website is not intended as specific medical advice and is not a substitute for professional treatment or diagnosis. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.