OFFICIAL TERMS OF SERVICE

Terms of Service

This website is operated by Oak & Aura. Throughout the site, the terms “we”, “us” and “our” refer to Oak & Aura. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein.

Please read these Terms carefully before using our website.

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Last updated: Dec 2025

1. Eligibility and Use of the Website

2. Product Information and Use

3. Orders and Payments

4. Shipping and Delivery

5. Returns and Refunds

6. Chargebacks and Payment Disputes

7. Intellectual Property

8. Limitation of Liability

9. Indemnification

10. Governing Law

11. Changes to These Terms

12. Contact Information

1. eligibility and use of the website

By using this site, you represent that you are at least the age of majority in your jurisdiction or have given us consent to allow any minor dependents to use this site.

You agree not to use our products or services for any unlawful purpose or in violation of applicable laws or regulations.

2. product information and use

The Quiet Relief Device™ is a non-invasive wellness device.

It is not a medical device

It is not intended to diagnose, treat, cure, or prevent any disease

Individual experiences and outcomes may vary

No specific results are guaranteed

All information provided on this site is for general informational purposes only and should not be considered medical advice.

3. orders and payments

By placing an order, you agree that:

All information provided is accurate and complete

You are authorized to use the selected payment method

Prices are subject to change without notice

We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or abuse.

4. shipping and delivery

Delivery times are estimates and not guaranteed.

Oak & Aura is not responsible for delays caused by carriers, customs, or factors outside our control.

Risk of loss transfers to the customer upon delivery.

5. returns and refunds

Our Refund Policy forms part of these Terms.

Key points:

We offer a 90-day satisfaction guarantee from the date of delivery

Returns require prior approval via email

The device must be returned in reasonable condition

Original shipping fees are non-refundable

Return shipping costs are the responsibility of the customer unless the item is defective

Full details are available on our Refund Policy page.

6. chargebacks and payment disputes

Customers agree to contact info@oak-aura.com and allow us a reasonable opportunity to resolve any issue before initiating a chargeback or payment dispute.

Abusive or fraudulent disputes may result in refusal of future service.

7. intellectual property

All content on this site, including text, images, logos, graphics, and designs, is the property of Oak & Aura and may not be copied, reproduced, or used without written permission.

8. limitation of liability

To the maximum extent permitted by law, Oak & Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product.

9. indemnification

You agree to indemnify and hold harmless Oak & Aura from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

10. governing law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

12. contact information

For questions regarding these Terms, please contact:

Email: info@oak-aura.com
Brand: Oak & Aura

ABOUT US

We’re people who know what constant noise can do to your life. We’ve seen loved ones struggle with sleepless nights, frustration, and the helpless feeling of “just living with it.” So we decided to make something that helps — naturally, safely, and gently. Our mission is simple: give people peace of mind through calm, drug-free relief that fits easily into daily life. Trusted by thousands across the U.S., the Quiet Relief Device™ is designed with real people in mind — built for comfort, safety, and consistency.

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41673 Park Boulevard, Iowa, United State

Info@oak-aura.com

The information presented on this website is not intended as specific medical advice and is not a substitute for professional treatment or diagnosis. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

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